Abigail and David are both Paramedic Practitioners, they hold daily minor illness clinics, as well as undertake home visits.

Our nurse practitioners hold daily minor illness clinics and see diabetic patients in the diabetic clinic. They also carry out chronic disease reviews for asthma, hypertension and heart disease and offer contraceptive and sexual health advice.

Our practice nurses are qualified registered nurses. They carry out nursing procedures (such as wound care, cervical smears, vaccinations, ear syringing, blood pressure monitoring, ECGs), annual chronic disease reviews for long term health conditions (such as asthma, COPD, hypertension, diabetes, heart conditions, hypothyroidism) and also offer healthy living advice as part of general health checks. In addition, they can help with advice for family planning, travel health, minor ailments, smoking cessation, weight management.

Our healthcare assistants carry out procedures such as phlebotomy (drawing blood), blood pressure measurement, ECGs, flu vaccinations and some other injections. They are also involved in weight management one-to-one sessions. They may act as a chaperone when a patient or doctor requests one.

Alex our MSK Specialist, Provides a Musculoskeletal First Contact clinic. The role of the clinic is to assess, diagnose and recommend appropriate exercise programs, treatments or referrals for musculoskeletal conditions. As an Advanced Practice Physiotherapist she is also qualified to refer patients directly for blood tests, imaging (X-ray, Ultrasound, MRIs, etc), and secondary care, such as rheumatology or orthopaedics. In addition, where appropriate, she is also qualified to administer steroid injections.

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

The practice is supported by a team who are responsible for a number of administrative duties. Including overseeing the practice emails, dealing with correspondence from secondary care as well other attached healthcare providers, including the processing and clinical coding of documentation, as and where appropriate. As well as supporting the practice management team, with patient enquiries, as and when required. Managing patient records for those both joining and leaving the practice. Overseeing of Subject Access Requests, Insurance Reports, DVLA/Taxi medicals etc. Administration of the rotas for all clinicians within the practice. As well as managing the delivery of Long-Term Conditions, NHS Health Checks, Cervical Smears, Blood Pressures, Vaccinations, and other ailments, in which involves contacting those relevant patients to ensure they’re seen by the most appropriate clinician as and when necessary, this may also require a preliminary visit for bloods and urine samples. The team comprises: Sharon, Elaine, Karen, Joy, Sophie, Jamie, and Sharon.

Our Care Navigators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Our Care Navigation team, make most of the patient appointments with the GPs, Clinical Pharmacists, Emergency Care Practitioners, Nurse Practitioners, Nurses, Healthcare Assistants and MSK Specialists. As well as with our North Uttlesford Primary Care Network attached staff, which compromises of Clinical Pharmacists, Advanced Nurse Practitioners, Health & Wellbeing Coaches, GP Assistants, Social Prescribers and Adult Mental Health Practitioners, as well as liaise with other attached staff as and when appropriate. They also perform other important administrative tasks and duties. Our Care Navigation Manager is Georgina, who is supported by, Elaine, Wendy, Lynda, Christine, Sharon, Lisa, Joanne, Lisa, Janine, Ann, Jane, and Elizabeth.

Our secretaries deal with all referrals, appointments with consultants and other clinical letters and can help you with any enquiries relating to these. The team comprises: Helen, Jo and Derry.

Our dispensers are qualified to prepare your prescriptions and to help with any basic queries that you may have regarding your medication. The team comprises: Alison, Linda, Jan, and Kirsty, who are supported by Karen, Jayne, and Lisa who undertake the prescribing administration.

The Government’s plan for the health service is for new resources to be increasingly shared across groups of GP surgeries, working together to achieve shared goals in a “Primary Care Network” or PCN. Crocus Medical Practice is therefore working closely with colleagues at Newport Surgery, Thaxted Surgery and Gold Street Surgery to plan and deliver services together. This enables us to employ shared staff through the PCN that could not be afforded by a single surgery working alone. All these staff are healthcare or allied professionals, bound by the same strict codes of confidentiality and discretion as the doctors and nurses working at the main surgery. These staff include Clinical Pharmacists, GP Assistants, Health and Well-being Coaches, Mental Health professionals, Paramedics, Physiotherapists, Social Prescribers, and others. They work closely with the doctors and nurses at the surgery, both with specific patients and with groups of patients identified as potentially needing additional care.

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Community Midwives, Community Nurses, Counsellors, Macmillan Nurses.