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Noticeboard

GREAT NEWS - CQC Report - Marked the practice GOOD in all areas!

EDUCATION & TRAINING SHUTDOWN - Tuesday 10th July - from 12.30pm - surgery will reopen at 8am on Wednesday 11th July - for urgent medical attention between these times - please telephone 111

OUT-OF-HOURS                     
If you require urgent medical assistance, which is not life threatening but cannot wait until the surgery re-opens, please dial 111.  Calls to the NHS111 service are free from both landlines and mobiles.  For a life threatening medical emergency dial 999.

PATIENT PARTICIPATION GROUP                                 
We need some volunteers to join our Patient Participation Group to help us to ensure that we are providing the services you need from us. We would like to be able to contact patients to ask them questions about the surgery. If you can spare a little time please complete the form below or ask for one from reception.

We are pleased to announce that we now have two registrars, a physiotherapist and a paramedic

working with us at the practice

Dr Kleanthous (m) - new Registrar and will be with the surgery for the next six months.

Dr Gohar Saeed (f) - new registrar and will be with the surgery for the next eighteen months

Physiotherapist, Edward Kirby will be holding a clinics every Thursday - please contact reception for an appointment.

Paramedic - Vicky Bryning - is working with us doing home visits.

WELCOME TO CROCUS MEDICAL PRACTICE, SAFFRON WALDENRectory

The Rectory Practice and Borough Lane Surgery merged to form Crocus Medical Practice in June 2015, operating from two sites about 4 miles apart - The Old Rectory, 18 Castle Street, Saffron Walden, CB10 1BP and High Street, Great Chesterford, CB10 1PL.

We are confident that our website will provide clear and concise help to give to our patients. The website is designed to make it easy to gain instant access to information. Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.

The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.

We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.


READ OUR PATIENT NEWSLETTER:

Spring Newsletter 2018


SEPSIS - Sepsis is a rare but serious complication of an infection. Without quick treatment, sepsis can lead to multiple organ failure and death. If you are worried about possible symptoms or would like further information, please visit: https://www.nhs.uk/conditions/sepsis/


ACCOUNTABLE GP

All practices are required to allocate a named accountable GP to all patients, including children. All patients of Crocus Medical Practice have been allocated a accountable GP however this does not prevent you from seeing any other GP at the practice. If you would like to know who your named GP is please ask when you next attend or speak to someone at the surgery.


MAKING HEALTH & SOCIAL CARE INFORMATION ACCESSIBLE

The Accessible Information Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss - please contact us if you need any communication support, or for more information visit;

https://www.england.nhs.uk/ourwork/accessibleinfo/


DNA APPOINTMENTS

DID NOT ATTEND  FIGURES  FOR  THE  MONTH  OF  MAY 2018:

40 DNA's  -  DOCTOR APPOINTMENTS

60  DNA's  -  NURSE  APPOINTMENTS

26  DNA's  -  HEALTH  CARE  ASSISTANT  APPOINTMENTS 

Please let the surgery know if you cannot attend your appointment so they are not wasted!

Thank you


GP WEEKEND AND EVENING SERVICE - Routine Appointments

You can now see a GP, Nurse/Healthcare Assistant - Saturday day time and Wednesday & Thursday evenings run from Saffron Walden Community Hospital. To book a routine appointment please contact Reception. Please note: This is a ROUTINE appointment system and is not a walk-in-centre. More information can be found on http://www.weekendgpservice.net/

hub


Car parking

Please park with both care and consideration when attending the surgery at both sites.

Please note that the disabled parking bay is available for registered disabled people only (a Blue Badge must be displayed)


We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details


Important changes to how we handle your personal data - please read  Care.data_patient_poster.pdf

(Site updated 20/06/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordAccess Summary Care Record
 
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