WELCOME TO CROCUS MEDICAL PRACTICE, SAFFRON WALDEN
The Rectory Practice and Borough Lane Surgery merged to form Crocus Medical Practice in June 2015, operating from two sites about 4 miles apart - The Old Rectory, 18 Castle Street, Saffron Walden, CB10 1BP and High Street, Great Chesterford, CB10 1PL.
We are confident that our website will provide clear and concise help to give to our patients. The website is designed to make it easy to gain instant access to information. Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.
The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.
We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.
READ OUR PATIENT NEWSLETTER:
Spring Newsletter 2018
SEPSIS - Sepsis is a rare but serious complication of an infection. Without quick treatment, sepsis can lead to multiple organ failure and death. If you are worried about possible symptoms or would like further information, please visit: https://www.nhs.uk/conditions/sepsis/
All practices are required to allocate a named accountable GP to all patients, including children. All patients of Crocus Medical Practice have been allocated a accountable GP however this does not prevent you from seeing any other GP at the practice. If you would like to know who your named GP is please ask when you next attend or speak to someone at the surgery.
MAKING HEALTH & SOCIAL CARE INFORMATION ACCESSIBLE
The Accessible Information Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss - please contact us if you need any communication support, or for more information visit;
DID NOT ATTEND FIGURES FOR THE MONTH OF MARCH 2018:
42 DNA's - DOCTOR APPOINTMENTS
52 DNA's - NURSE APPOINTMENTS
28 DNA's - HEALTH CARE ASSISTANT APPOINTMENTS
Please let the surgery know if you cannot attend your appointment so they are not wasted!
GP WEEKEND AND EVENING SERVICE - Routine Appointments
You can now see a GP, Nurse/Healthcare Assistant - Saturday day time and Wednesday & Thursday evenings run from Saffron Walden Community Hospital. To book a routine appointment please contact Reception. Please note: This is a ROUTINE appointment system and is not a walk-in-centre. More information can be found on http://www.weekendgpservice.net/
Please park with both care and consideration when attending the surgery at both sites.
Please note that the disabled parking bay is available for registered disabled people only (a Blue Badge must be displayed)
We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details
Important changes to how we handle your personal data - please read Care.data_patient_poster.pdf
(Site updated 09/04/2018)