Welcome to Crocus Medical Practice, Saffron Walden
The Rectory Practice and Borough Lane Surgery have merged to form Crocus Medical Practice, operating from two sites about 4 miles apart - The Old Rectory, 18 Castle Street, Saffron Walden, CB10 1BP and High Street, Great Chesterford, CB10 1PL. The old telephone numbers are still in use but are now linked so you may get through to either premises. All the staff from both old practices are now with Crocus.
We hope that you will become familiar with the new merged practice. We acknowledge that there have been some teething problems and apologise for any inconvenience you may have encountered. We are doing our utmost to smooth the transition for patients and staff alike and ask you to be patient during this time. Please be assured that your care is our priority.
The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.
We value our existing patients and always welcome new patients. Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.
We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.
If you supply us with a landline or mobile telephone number, we will, unless you advise us not to, use it to contact you. This could also include via a text message or voice message to you reminding you about appointments.
All practices are required to allocate a named accountable GP to all patients, including children. All patients of Crocus Medical Practice have been allocated a accountable GP however this does not prevent you from seeing any other GP at the practice. If you would like to know who your named GP is please ask when you next attend or speak to someone at the surgery.
MERGER OF THE RECTORY PRACTICE & BOROUGH LANE SURGERY
Please click this link to read more Merger update - April 2015 Merger update - February 2015.docx Proposed merger
patient feedback form
Please read 2014 patient survey results. See Patient Group tab for full report.
GP WEEKEND AND EVENING SERVICE - Routine Appointments
You can now see a GP, Nurse and Healthcare Assistant Saturday's, Sunday mornings, Wednesday and Thursday evenings run from Saffron Walden Community Hospital. To book a routine appointment please contact Reception. Please note: This is a ROUTINE appointment system and is not a walk-in-centre.
We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details
Important changes to how we handle your personal data - please read Care.data_patient_poster.pdf
(Site updated 22/06/2016)