In an effort to attempt to limit foot fall into the surgery and on the advice of NHS England we are triaging all patients by telephone call with one of our clinicians. If you need medical advice you can either telephone for a consultation or use our 'Online consultation' option which can be found on the home page.

If you have either:

• A raised temperature or fever and/ or
• A new continuous cough and/or
• Loss of sense of smell and taste

If you have these symptoms, however mild, stay at home and do not leave your house for 10 days from when your symptoms started. You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 14 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999

To protect others DO NOT GO to a GP, pharmacy or hospital

There is more advice about self-isolation on the Government’s website:-

https://www.nhs.uk/conditions/coronavirus-covid-

 19/self-isolation-advice/

Uttlesford Community Response has been set up for the following two things:

1. To help direct residents who need support, such as picking up shopping or prescription collections, towards services which can help or to someone who can be a telephone or Facebook friend.
2. To provide advice on where to register your offer of help to support your community.

If you need support or want to let us know how you can help, please:

Call: 03333 408 218(8am to 8pm, Monday to Friday)

OR

Email: communityresponse@uttlesford.gov.uk

Please only use the Uttlesford Community Response service if you do not have family or friends who can help you

NHS 111 also has an interactive online coronavirus service that can tell you if you need medical help and advise you what you need to do.

GP SURGERIES CANNOT TEST FOR CORONAVIRUS OR REFER YOU TO A TESTING CENTRE. THE MOST UP-TO-DATE INFORMATION IS AVAILABLE FROM: nhs.uk/conditions/coronavirus-covid-19/

Everyone is reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

Face Coverings

All patients aged over 2 years old visiting their GP Surgery are being asked to provide and wear their own face coverings at all times whilst inside the building. The face covering can be as simple as a scarf or bandana that ties behind your head. It should cover your mouth and nose while allowing you to breathe comfortably. If you do not have access to a face covering we can provide this at the surgery. Please visit https://mygp.me/2Nbzx1w 

Thank you